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Frequently Asked Questions
Frequently asked questions about Adely Eco Nusantara’s export process, products, documentation, and regulatory scope.
1. Are you a manufacturer?
No.
Adely Eco Nusantara is an export trading and coordination company, not a manufacturer.
We work with selected Indonesian producers and manage:
Product coordination
Export documentation
Compliance alignment
Shipment execution
We act as a single commercial and export contact for overseas buyers.
6. Can you provide samples?
Yes.
Sample product: free of charge
Courier / shipping cost: borne by the buyer
Sample size and logistics are arranged upon request
2. What products do you supply?
We currently coordinate export supply for:
Moringa products (leaf, powder, seeds)
Coconut-based products (cocopeat, cocofiber)
Other Indonesian natural products upon request
All products are supplied as raw or semi-processed materials.
7. What is your minimum order quantity (MOQ)?
Our typical MOQ is:
100 kg per product type
Trial orders between 100–500 kg are welcome, subject to product availability and destination.
3. Are your products intended for food or supplement use?
Products may be used as food ingredients or raw materials, depending on the buyer’s formulation and regulatory strategy.
Adely Eco Nusantara:
Does not sell finished supplements
Does not label products for retail sale
Does not make health or nutritional claims
Final application and regulatory positioning are determined by the buyer.
8. Do you export to regulated markets (US, EU, UK)?
Yes.
Adely Eco Nusantara supports exports to regulated markets by:
Coordinating compliant documentation
Supporting buyer due diligence
Working with producers experienced in export
Final regulatory approval and market authorization remain the buyer’s responsibility.
4. Do you provide Certificate of Analysis (COA)?
Yes.
COA is issued per production batch
Sample COA may be provided for reference
Final COA is issued after production is completed for the confirmed order
5. Are your products irradiated?
No.
Our standard processing does not involve irradiation or chemical sterilization.
Steam and controlled heat treatment may be applied as a microbial reduction step, depending on the product and producer.
9. Do you guarantee regulatory approval (FDA, GRAS, Novel Food)?
No.
We do not guarantee regulatory approval.
We provide transparent documentation so buyers can conduct their own regulatory assessment or work with their consultants.
10. How do we start working with you?
To proceed, please share:
Product type & specification
Target quantity
Destination country & port
Intended application
We will then confirm feasibility and prepare a quotation.
Transparency first. No over claims. No hidden risks.
Our Working Principle
We believe long-term export relationships are built on clear responsibility boundaries and honest communication.
